Retail Shift Leader: Flexible Hours & Career Growth

Tesco; Syston; On-site; GBP 20,000 - 22,000; Full time

Benefits offered by this job

Holiday entitlement 20–22 days

Flexible working

Colleague Clubcard

Life cover

Pension with employer contributions

Wellbeing resources

Uniform provided

Job summary

Tesco is seeking a Shift Leader to join our store team. You will lead a diverse group of colleagues in a fast-paced retail environment, coordinating shifts and delivering excellent customer service.

The role emphasizes teamwork, coaching, and operational excellence to ensure a welcoming store for shoppers. You will be responsible for maintaining high standards, communicating clearly with your team, and driving improvements in service.

Qualifications

• Experience delivering great customer service in a fast-paced retail environment.
• Ability to lead and develop a team to achieve store targets.
• Strong communication skills to keep colleagues informed and engaged.

Responsibilities

• Lead and coordinate store team to deliver great service.
• Coach colleagues on the shop floor and in-store operations.
• Monitor performance and implement practical improvements for customers.

Skills

Customer service

People leadership

Communication

Flexibility

Job description

Tesco is seeking a Shift Leader to join our store team. You will lead a diverse group of colleagues in a fast-paced retail environment, coordinating shifts and delivering excellent customer service.

The role emphasizes teamwork, coaching, and operational excellence to ensure a welcoming store for shoppers. You will be responsible for maintaining high standards, communicating clearly with your team, and driving improvements in service.