Shift Leader: Flexible Hours, Growth & Team Impact

Tesco; Wales; Sur place; GBP 22 000 - 23 000; Plein temps

Résumé du poste

Tesco is looking for a Shift Lead to guide store teams in delivering excellent customer service and smooth daily operations. You will act as the go-to person for store queries, support across departments, and lead in the Manager’s absence. The role values adaptability and strong communication to keep service levels high.

Paid hourly with minimum 16 hours per week and potential to work longer shifts. Location-based wage varies, with some sites offering extra payments.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong role model with passion for service and customer care.
• Clear communicator and adaptable in changing environments.

Responsabilités

• Lead the store team to deliver a great in-store experience for customers.
• Work across store areas and support colleagues with day-to-day queries.
• Build inclusive relationships to help colleagues perform at their best.
• Lead the store in the Manager’s absence with balanced, flexible decision-making.
• Coach colleagues, give feedback and model excellent service.
• Seek opportunities to serve customers and communities daily.

Description du poste

Tesco is looking for a Shift Lead to guide store teams in delivering excellent customer service and smooth daily operations. You will act as the go-to person for store queries, support across departments, and lead in the Manager’s absence. The role values adaptability and strong communication to keep service levels high.

Paid hourly with minimum 16 hours per week and potential to work longer shifts. Location-based wage varies, with some sites offering extra payments.