Shift Leader – Flexible Hours, Growth & Benefits

Tesco PLC; Henley-on-Thames; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with matching contributions

Discounts and cycle-to-work

Uniform provided

Job summary

Tesco PLC is seeking a Store Shift Lead to motivate and guide the team in a fast-paced retail environment. The role focuses on delivering outstanding customer service, maintaining inclusivity, and ensuring operational excellence across store areas.

Strong communication and leadership are essential for day-to-day store success. You will lead by example, coach staff, and be the go-to person in the manager's absence, while supporting flexible working and contributing to Tesco's values of

Qualifications

• Experience leading a team in a retail setting.
• Experience in a fast-paced store environment.
• Strong role model with a passion for delivering great service.
• Clear communicator who keeps the team informed.

Responsibilities

• Leading the team to deliver a great in-store customer experience.
• Collaborating across store areas and assisting colleagues with day-to-day queries.
• Building positive, inclusive relationships to help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting to change.
• Coaching colleagues, giving feedback and modeling great service.
• Staying curious and seeking opportunities to serve customers, communities and planet better.

Skills

Leadership

Customer service

Communication

Team player

Job description

Tesco PLC is seeking a Store Shift Lead to motivate and guide the team in a fast-paced retail environment. The role focuses on delivering outstanding customer service, maintaining inclusivity, and ensuring operational excellence across store areas.

Strong communication and leadership are essential for day-to-day store success. You will lead by example, coach staff, and be the go-to person in the manager's absence, while supporting flexible working and contributing to Tesco's values of