Shift Leader - Flexible Hours & Growth in Retail

Tesco; Birmingham; On-site; GBP 20,000 - 22,000; Full time

Job summary

Tesco is hiring a Shift Leader to coordinate a team in a fast-paced retail environment. You will help serve shoppers, lead a diverse team, and contribute to delivering excellent customer service.

The role offers a structured schedule with weekly shift planning and potential for flexible hours, including options to work 12+ hours. Tesco emphasizes inclusivity and a safe store environment while focusing on customer satisfaction.

Responsibilities

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
• As a Shift Leader, you will be working in a fast paced retail environment where no day is the same.
• You will take ownership of activities by coordinating a team to deliver.
• As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback
• You will have a great understanding of how your team is performing and be the expert in delivering practical actions for its improvement by taking a hands on approach.
• With your guidance, your area will always remain a safe place to work and shop.
• You are able to role model giving great, natural customer service ensuring every customer's needs are met
• Be able to build strong long lasting relationships with colleagues to create a team spirit, encouraging them to be at their best
• You are a clear communicator and use a variety of methods to keep the team well informed
• Be confident in taking the lead as at times you will be in charge
• You are flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for customers and colleagues
• You have energy and drive to deliver beyond expectations and effectively balance priorities
• Always looking for ideas and opportunities to serve Britain’s shoppers a little better everyday.

Job description

Tesco is hiring a Shift Leader to coordinate a team in a fast-paced retail environment. You will help serve shoppers, lead a diverse team, and contribute to delivering excellent customer service.

The role offers a structured schedule with weekly shift planning and potential for flexible hours, including options to work 12+ hours. Tesco emphasizes inclusivity and a safe store environment while focusing on customer satisfaction.