Shift Leader - Flexible Hours & Customer Experience

Tesco UK; Stranraer; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Disability Confident Leader

Job summary

Tesco UK is seeking a Shift Lead to manage daily store operations and lead the team in the Manager’s absence. You will coach colleagues, ensure great customer service and maintain a positive, inclusive environment that supports high performance.

The role requires previous retail leadership experience, a strong service mindset, and excellent communication across teams and customers. We encourage flexible working discussions during the application.

Qualifications

• Experience in a team lead or management role in a fast-paced retail environment.
• Strong service mindset and ability to meet customer needs.
• Clear communicator across multiple channels.

Responsibilities

• Leading the store in the Manager’s absence.
• Coaching colleagues, giving feedback and role modelling great service.
• Building positive, inclusive relationships to help colleagues perform at their best.
• Staying curious and seeking opportunities to serve customers, communities and the planet better every day.

Skills

Team leadership

Communication

People management

Retail experience

Job description

Tesco UK is seeking a Shift Lead to manage daily store operations and lead the team in the Manager’s absence. You will coach colleagues, ensure great customer service and maintain a positive, inclusive environment that supports high performance.

The role requires previous retail leadership experience, a strong service mindset, and excellent communication across teams and customers. We encourage flexible working discussions during the application.