Shift Leader: Flexible Retail Ops & Customer Focus

One Stop Stores Ltd; Kesgrave; Presencial; GBP 21 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible working

Store benefits

Resumo da oferta

One Stop Stores Ltd is seeking a Shift Leader to join our team. You will manage daily store duties, coach the team, and drive service excellence in a fast-paced environment. Your role will include opening and closing, supervising staff, and ensuring store standards and safety are maintained throughout the shift.

You’ll also coordinate with the Store Manager on events and improvements, while keeping customers at the heart of everything we do and maintaining a welcoming store atmosphere.

Qualificações

• Must have strong communication and customer service orientation.
• Ability to solve problems quickly and work with teams.

Responsabilidades

• Coordinate the team to deliver a smooth shopping trip for customers.
• Open/close the store and manage duty coverage with safety in mind.
• Be the go-to person for colleagues when Store Manager is unavailable.
• Support Store Manager with seasonal, community and charity events.
• Ensure the store is clean, tidy and well presented.

Conhecimentos

Communication

Customer focus

Problem solving

Teamwork

Attention to detail

Adaptability

Technical skills

Time management

Descrição da oferta de emprego

One Stop Stores Ltd is seeking a Shift Leader to join our team. You will manage daily store duties, coach the team, and drive service excellence in a fast-paced environment. Your role will include opening and closing, supervising staff, and ensuring store standards and safety are maintained throughout the shift.

You’ll also coordinate with the Store Manager on events and improvements, while keeping customers at the heart of everything we do and maintaining a welcoming store atmosphere.