Shift Leader - Elevate Customer Experience & Team Performance

Tesco; Malvern; Remote; GBP 23,000 - 29,000; Full time

Job summary

One Stop Stores Ltd in the UK is seeking a Shift Leader to coordinate the team and ensure the store delivers a great shopping trip for customers every day.

You will open/close the store, manage daily priorities, handle customer queries, and maintain safety and store presentation while supporting the Store Manager. This role requires strong communication, flexibility, and a proactive approach to improve service and operations.

Qualifications

• Retail leadership experience or proven ability to lead a team.

Responsibilities

• Coordinate the team to deliver a smooth shopping trip for customers.
• Open/close the store and manage duty cover to ensure safety and service.

Job description

One Stop Stores Ltd in the UK is seeking a Shift Leader to coordinate the team and ensure the store delivers a great shopping trip for customers every day.

You will open/close the store, manage daily priorities, handle customer queries, and maintain safety and store presentation while supporting the Store Manager. This role requires strong communication, flexibility, and a proactive approach to improve service and operations.