Shift Leader — Flexible Retail Team Coach

Tesco PLC; Goldthorn Hill; On-site; GBP 21,000 - 23,000; Part time

Benefits offered by this job

Holiday starting at 20 days plus a day

Flexible working

Colleague discounts

Wellbeing services

Pension with matching contributions

Job summary

Tesco PLC in the United Kingdom is seeking a Shift Lead to supervise store operations, deliver a great customer experience, and lead a team across daily tasks in a fast-paced retail environment.

The role offers flexible hours with a guaranteed minimum of 16 hours per week, with pay starting at £15.59 per hour and rising to £16.86 in M25 stores; some locations may include additional payments.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer service and problem-solving skills.
• Ability to communicate clearly with colleagues and managers.

Responsibilities

• Lead the team to deliver a great customer experience in-store.
• Work across store areas and be the go-to person for day-to-day operational queries.
• Build positive, inclusive relationships to help colleagues perform at their best.
• Confidently lead the store in the Manager's absence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, give feedback and model great service.
• Seek opportunities to serve customers, communities, and the planet.

Skills

Team leadership

Customer service

Communication

Adaptability

Job description

Tesco PLC in the United Kingdom is seeking a Shift Lead to supervise store operations, deliver a great customer experience, and lead a team across daily tasks in a fast-paced retail environment.

The role offers flexible hours with a guaranteed minimum of 16 hours per week, with pay starting at £15.59 per hour and rising to £16.86 in M25 stores; some locations may include additional payments.