Shift Leader - Flexible Hours, Inspire Service & Team

Tesco PLC; Great Bookham; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Holiday starting at 20 days

Flexible working available from day 1

Colleague Clubcard discount

Free wellbeing services

Life cover and pension matching

Discounts, shares and cycle-to-work

Uniform provided

Job summary

Tesco PLC is seeking a Shift Lead to manage in-store operations in the United Kingdom. You will lead the team, coordinate across store areas, and act as the stand-in for the Manager when required, delivering a high standard of service while adapting to changing store needs.

The role emphasizes leadership, coaching, and a customer-first approach within a fast-paced retail environment. Tesco offers flexible hours with a guaranteed minimum weekly hours and competitive hourly pay.

Qualifications

• Experience in a team lead or management position in a fast-paced retail environment.
• Strong communication skills and a customer-focused approach.
• Able to adapt to changing store needs and hours.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership

Customer service

Communication

Flexibility

Job description

Tesco PLC is seeking a Shift Lead to manage in-store operations in the United Kingdom. You will lead the team, coordinate across store areas, and act as the stand-in for the Manager when required, delivering a high standard of service while adapting to changing store needs.

The role emphasizes leadership, coaching, and a customer-first approach within a fast-paced retail environment. Tesco offers flexible hours with a guaranteed minimum weekly hours and competitive hourly pay.