Shift Leader: Flexible Hours & Team Growth

Tesco; Birmingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Birmingham is looking for a Shift Leader to manage store operations and enhance customer service. This role includes coordinating shifts, supporting team members, and ensuring high standards of store presentation. Ideal candidates will have excellent communication skills and a passion for customer service. The position offers a competitive hourly rate and opportunities for flexible working hours, with a commitment to nurturing colleague wellbeing and fostering an inclusive workplace.

Benefits

20 days holiday plus personal day

10% off shopping

Access to wellbeing services

Life cover up to five times salary

Uniform provided

Qualifications

• Must be 18 or over to apply for this role.
• Strong interpersonal skills and ability to motivate a team.
• Clear communication skills to keep the team informed.

Responsibilities

• Coordinate store team for an easy shopping experience.
• Support colleagues in delivering daily goals.
• Open and close the store safely and efficiently.
• Provide excellent customer service and resolve queries.
• Ensure a clean and well-presented store environment.

Skills

Customer Service

Team Leadership

Communication

Flexibility

Decision Making

Job description

A leading retail company in Birmingham is looking for a Shift Leader to manage store operations and enhance customer service. This role includes coordinating shifts, supporting team members, and ensuring high standards of store presentation. Ideal candidates will have excellent communication skills and a passion for customer service. The position offers a competitive hourly rate and opportunities for flexible working hours, with a commitment to nurturing colleague wellbeing and fostering an inclusive workplace.