Shift Leader - Flexible Hours, Inclusive Team, Growth

Tesco; Norwich; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco is seeking a Shift Lead to manage store operations and lead a team in a busy environment in the United Kingdom. The role involves coordinating day-to-day tasks, ensuring excellent customer service, and supporting the Store Manager in absence.

You will work across store areas, build positive relationships with colleagues, and help drive a welcoming, efficient shopping experience. The position emphasizes flexible hours, inclusive teamwork, and a commitment to delivering great service to

Qualifications

• Experience in leading teams in fast-paced retail environments.
• Strong customer focus and communication skills.

Responsibilities

• Lead store team to deliver great in-store customer experience.
• Oversee day-to-day store operations and respond to queries.
• Make decisions under pressure and adapt to change.
• Coach colleagues and provide feedback to drive service excellence.

Job description

Tesco is seeking a Shift Lead to manage store operations and lead a team in a busy environment in the United Kingdom. The role involves coordinating day-to-day tasks, ensuring excellent customer service, and supporting the Store Manager in absence.

You will work across store areas, build positive relationships with colleagues, and help drive a welcoming, efficient shopping experience. The position emphasizes flexible hours, inclusive teamwork, and a commitment to delivering great service to