Shift Lead: Flexible Hours & Inclusive Team Leadership

Tesco Retail; Leicester; On-site; GBP 14,000 - 19,000; Part time

Job summary

Tesco is seeking a Shift Lead in UK stores to supervise daily operations, guide a frontline team, and ensure excellent customer service across departments. You will lead day-to-day tasks, manage shift coverage, and adapt to changing store needs.

The role emphasizes strong communication, leadership, and a customer-first mindset, with a guaranteed minimum of hours and opportunities to grow within a supportive retail environment.

Qualifications

• Experience in a team lead or supervisory role in a fast-paced retail environment.
• Strong communication and people skills with a focus on customer service.
• Ability to adapt to changing store needs and schedules.

Responsibilities

• Lead the store team to deliver a great customer experience in-store.
• Coordinate and schedule shifts within availability windows, ensuring coverage.
• Coach colleagues, provide feedback, and model great service.

Job description

Tesco is seeking a Shift Lead in UK stores to supervise daily operations, guide a frontline team, and ensure excellent customer service across departments. You will lead day-to-day tasks, manage shift coverage, and adapt to changing store needs.

The role emphasizes strong communication, leadership, and a customer-first mindset, with a guaranteed minimum of hours and opportunities to grow within a supportive retail environment.