Shift Leader — Flexible Hours & Great Benefits

Tesco; Tees Valley; On-site; GBP 13,000 - 24,000; Part time

Benefits offered by this job

Holiday 20–22 days + bank holidays

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover 5x pay + pension

Discounts, shares, cycle-to-work

Uniform provided

Job summary

Tesco in the United Kingdom is seeking a Shift Lead to help run store operations and deliver an outstanding customer experience. You’ll lead a small team across departments, coach colleagues, and act as the manager in the store’s absence.

The role offers flexible hours with a minimum of 16 hours per week and shifts scheduled within provided availability windows. You’ll join a diverse, inclusive team that values great service and community impact.

Qualifications

• Experience in a team lead or management position in fast-paced retail.
• Strong service mindset and ability to meet customer needs.
• Clear communication and inclusive leadership.

Responsibilities

• Lead the team to deliver a great in-store experience.
• Work across store areas and assist colleagues with day-to-day queries.
• Build positive relationships to support performance.
• Lead the store in the Manager’s absence.
• Make flexible decisions and adapt to change.
• Coach colleagues and model excellent service.
• Seek opportunities to serve customers, communities, and the planet.

Skills

Team leadership

Customer service

Communication

Inclusive team

Job description

Tesco in the United Kingdom is seeking a Shift Lead to help run store operations and deliver an outstanding customer experience. You’ll lead a small team across departments, coach colleagues, and act as the manager in the store’s absence.

The role offers flexible hours with a minimum of 16 hours per week and shifts scheduled within provided availability windows. You’ll join a diverse, inclusive team that values great service and community impact.