Retail Shift Leader - Flexible Hours & Growth

Tesco; Accrington; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Holiday allowance 20–22 days

Personal day after 12 months

Bank holidays included

Flexible working from day one

Colleague Clubcard discount 10% (15% e

Life cover five times pay

Pension with company contributions

Cycle-to-work scheme

Job summary

Tesco is seeking a Shift Lead to manage in-store operations in UK stores. You will lead the team, coordinate across store areas, and ensure outstanding customer service through effective coaching and clear communication.

The role offers flexible working patterns with a guaranteed minimum of 16 hours per week. Starting pay is £15.59 per hour, rising to £16.86 in M25 stores, with additional payments possible in some locations.

Qualifications

• Experience in a team lead or management role in fast-paced retail.
• Strong service mindset and ability to meet customer needs.
• Clear communicator who informs the team effectively.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Work across all store areas and handle day-to-day queries.
• Coach colleagues and provide feedback.
• Lead the store in the Manager's absence.
• Foster inclusive, flexible team dynamics.

Skills

Team leadership

Customer service

Communication

People management

Job description

Tesco is seeking a Shift Lead to manage in-store operations in UK stores. You will lead the team, coordinate across store areas, and ensure outstanding customer service through effective coaching and clear communication.

The role offers flexible working patterns with a guaranteed minimum of 16 hours per week. Starting pay is £15.59 per hour, rising to £16.86 in M25 stores, with additional payments possible in some locations.