Shift Leader - Flexible Hours & Growth

Tesco; St Leonards; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday leave

Personal day

Bank holidays included

Flexible working

Colleague discount

Wellbeing services

Life cover

Pension matching

Uniform provided

Job summary

Tesco Store is looking for a Shift Lead to supervise day-to-day operations and drive a great customer experience in-store. You’ll lead a team across all areas, ensuring service standards while adapting to changing demand. This role offers flexible hours, a starting hourly rate, and extensive colleague benefits including discounts and wellbeing support.

We welcome applicants who can motivate others, communicate clearly, and model outstanding service with inclusivity at the forefront.

Qualifications

• Over 18 for this role.
• Experience in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
• Build positive, lasting relationships to create an inclusive, supportive team environment.
• Clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

Responsibilities

• Lead the team to deliver a great customer experience in-store.
• Work across all areas of the store and with all colleagues, being the go-to person for day-to-day queries.
• Build positive, inclusive relationships that help colleagues perform at their best.
• Confidently lead the store in the Manager’s absence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, give feedback and role model great service.
• Seek opportunities to serve customers, communities and the planet a little better every day.

Skills

Team leadership

Customer service

Communication

Job description

Tesco Store is looking for a Shift Lead to supervise day-to-day operations and drive a great customer experience in-store. You’ll lead a team across all areas, ensuring service standards while adapting to changing demand. This role offers flexible hours, a starting hourly rate, and extensive colleague benefits including discounts and wellbeing support.

We welcome applicants who can motivate others, communicate clearly, and model outstanding service with inclusivity at the forefront.