Shift Leader — Fast-Paced, People-First Ops & Growth

JOE & THE JUICE; Bath; On-site; GBP 18,000 - 25,000; Full time

Job summary

JOE & THE JUICE is seeking a Shift Manager to oversee daily shift operations, uphold our high standards, and lead a dynamic team in a fast-paced setting. You will ensure smooth workflow, supervise tasks, and foster a positive, guest-focused atmosphere across the store.

You will train and develop Juicers, manage safety and cleanliness standards, and drive daily sales targets. This role offers growth within a vibrant, international team and a culture built on energy, music, and guest passion.

Qualifications

• Leadership and people management experience
• Strong communication skills and guest focus
• Ability to train and develop team members
• Experience in fast-paced service environments

Responsibilities

• DCWF: Ensure DCWF is executed to the highest possible standards by following the set structure and by observing operational gaps based on traffic in the store. Delegate tasks accordingly to maintain a focused and productive team and follow up on the execution with corrective and acknowledging feedback.
• Cleanliness & Standards: Oversee, delegate, and follow up on checklists in the task-monitoring system to ensure adherence with our food & bar safety principles: Pink Standard. Responsible for honest documentation and reporting any malfunctions or issues in the store.
• Juicer Training: Carry out planned Juicer training following our global training mantra: “Knowledge - Training – Practice – Validation” leading to skilled, engaged, and dedicated team members.
• Guest Experience: Lead by example, encourage, and follow up on the team to deliver exceptional guest experience through our brand behaviour principles. Furthermore, ensuring guest satisfaction by handling in-store guest feedback professionally.
• Financial Accountability: Monitor and optimize the sales performance during shifts by communicating and following up on daily commercial targets. Carry out deliveries, including reporting, and supervising general type-in culture.

Job description

JOE & THE JUICE is seeking a Shift Manager to oversee daily shift operations, uphold our high standards, and lead a dynamic team in a fast-paced setting. You will ensure smooth workflow, supervise tasks, and foster a positive, guest-focused atmosphere across the store.

You will train and develop Juicers, manage safety and cleanliness standards, and drive daily sales targets. This role offers growth within a vibrant, international team and a culture built on energy, music, and guest passion.