Shift Leader: Elevate Service & Team Performance

Starbucks EMEA; Cheshunt; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

28 days holiday

Free drinks and food

Bean stock options

Comprehensive training

30% partner discount

Interest-free loans

Employee Assistance Programme

Recognition schemes

Job summary

Starbucks EMEA is seeking an Assistant Manager in Cheshunt to lead shifts and deliver exceptional customer experiences. You will oversee key performance indicators and help build the brand's future.

The ideal candidate has experience in a fast-paced retail environment and a growth mindset for leadership development. Benefits include 28 days holiday, free drinks, and extensive training opportunities.

Qualifications

• Previous experience in leading a team in a dynamic, customer-focused environment.
• Ability to translate metrics into actions confidently.
• Growth mindset for advancing a leadership career.

Responsibilities

• Lead shifts focused on commercial results and customer experience.
• Take ownership of key performance indicators.
• Train and coach partners to deliver excellence.

Skills

Leadership in a retail environment

Commercial acumen

Coaching skills

Job description

Starbucks EMEA is seeking an Assistant Manager in Cheshunt to lead shifts and deliver exceptional customer experiences. You will oversee key performance indicators and help build the brand's future.

The ideal candidate has experience in a fast-paced retail environment and a growth mindset for leadership development. Benefits include 28 days holiday, free drinks, and extensive training opportunities.