Shift Leader — Drive Service & Team Growth

Tesco; Rochdale; On-site; GBP 21,000 - 25,000; Part time

Job summary

Tesco shift lead position in the United Kingdom offers the chance to lead a motivated team and deliver excellent customer service in-store. Roles include coordinating daily operations, guiding colleagues, and ensuring a positive shopping experience for customers.

Flexible hours are available with a guaranteed minimum weekly commitment. The role emphasizes teamwork, inclusivity, and a proactive approach to problem solving while supporting the store’s goals and values.

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

Responsibilities

• Leading the team to deliver a great in-store customer experience.
• Working across all areas of the store and with colleagues to handle day-to-day queries.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve customers, communities, and planet a little better every day.

Skills

Team leadership

Customer service

Communication

Flexibility

Job description

Tesco shift lead position in the United Kingdom offers the chance to lead a motivated team and deliver excellent customer service in-store. Roles include coordinating daily operations, guiding colleagues, and ensuring a positive shopping experience for customers.

Flexible hours are available with a guaranteed minimum weekly commitment. The role emphasizes teamwork, inclusivity, and a proactive approach to problem solving while supporting the store’s goals and values.