Shift Leader: Drive Seamless, Customer-First Store Ops

Tesco; Thornbury; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

10% Discount in One Stop & Tesco

Discounted pharmacy services

Great holiday package

Career development commitment

Community involvement

Pension scheme

Job summary

One Stop Stores Ltd, part of Tesco, seeks a motivated Shift Leader to oversee daily store operations and ensure exceptional customer service. The role involves managing team coordination, communicating effectively, and maintaining store conditions to create a great shopping experience.

As a Shift Leader, you'll balance service and replenishment tasks, respond to customer needs, and support community involvement, offering varied benefits including discounts and a commitment to career development.

Qualifications

• Experience in managing a retail team.
• Strong customer service background.
• Ability to multitask and prioritize efficiently.

Responsibilities

• Coordinate the team for efficient store operations.
• Opening and closing the store responsibly.
• Resolve customer queries and ensure satisfaction.
• Manage store cleanliness and presentation.
• Support seasonal and community events planning.

Skills

Customer service

Team coordination

Communication

Problem-solving

Flexibility

Job description

One Stop Stores Ltd, part of Tesco, seeks a motivated Shift Leader to oversee daily store operations and ensure exceptional customer service. The role involves managing team coordination, communicating effectively, and maintaining store conditions to create a great shopping experience.

As a Shift Leader, you'll balance service and replenishment tasks, respond to customer needs, and support community involvement, offering varied benefits including discounts and a commitment to career development.