Shift Leader: Drive Team Excellence & Customer Experience

Tesco UK; Wythenshawe; On-site; GBP 26,000 - 34,000; Full time

Job summary

One Stop Stores Ltd, part of the Tesco family in the United Kingdom, is seeking a Shift Leader to coordinate the team and deliver the easiest shopping trip in the community. You will be the go-to person when the Store Manager is absent, support events, keep the store clean and presentable, and oversee replenishment and customer service.

The role requires leading daily priorities, upholding health and safety routines, and communicating effectively.

Responsibilities

• Able to role model great customer service ensuring customers needs are met.
• Able to build strong long lasting relationships with colleagues to create a team spirit, encouraging them to be at their best.
• A clear communicator to keep the team well informed.
• Confident in taking the lead when in charge of the store.
• Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for customers and colleagues.
• Energetic, driving and motivating others to deliver expectations and effectively balance priorities.
• Always looking for ideas and opportunities to improve the customer shopping trip and to support the community

Job description

One Stop Stores Ltd, part of the Tesco family in the United Kingdom, is seeking a Shift Leader to coordinate the team and deliver the easiest shopping trip in the community. You will be the go-to person when the Store Manager is absent, support events, keep the store clean and presentable, and oversee replenishment and customer service.

The role requires leading daily priorities, upholding health and safety routines, and communicating effectively.