Shift Leader: Drive a Smooth, Customer‑Focused Store

Tesco; Manchester; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

10% Discount

Discounted pharmacy services

Holiday package

Career development

Pension scheme

Job summary

One Stop Stores Ltd is looking for a Shift Leader to coordinate the team and ensure an excellent shopping experience for customers. The role involves opening and closing the store, tackling day-to-day operational queries, and supporting community events.

You will need strong customer service skills, effective communication, and the ability to motivate your team. One Stop values its colleagues with benefits like discounts, career development, and a great holiday package.

Qualifications

• Able to role model great customer service ensuring customers needs are met.
• Able to build strong long lasting relationships with colleagues.
• A clear communicator to keep the team well informed.
• Confident in taking the lead when in charge of the store.
• Energetic, driving and motivating others to deliver expectations.

Responsibilities

• Coordinate the team to deliver the easiest shopping trip.
• Opening/closing the store and completing duty cover.
• Be the go-to person for colleagues in the absence of the Store Manager.
• Support the Store Manager in coordinating events.
• Ensure the store is clean, tidy, and well presented.

Skills

Customer service

Communication

Team management

Flexibility

Problem solving

Job description

One Stop Stores Ltd is looking for a Shift Leader to coordinate the team and ensure an excellent shopping experience for customers. The role involves opening and closing the store, tackling day-to-day operational queries, and supporting community events.

You will need strong customer service skills, effective communication, and the ability to motivate your team. One Stop values its colleagues with benefits like discounts, career development, and a great holiday package.