Shift Leader: Customer-First Store Ops & Team Lead

TESCO UK; Bognor Regis; On-site; GBP 23,000 - 28,000; Full time

Job summary

One Stop Stores Ltd in the UK is seeking a Shift Leader to coordinate the team to deliver the easiest shopping trip in the community and assist in opening or closing the store. You will be the go-to person for colleagues in the absence of the Store Manager and help coordinate events while ensuring safety and presentation.

This role emphasises customer-first service, teamwork, and a commitment to inclusivity as part of One Stop’s core values.

Qualifications

• Strong customer service skills and ability to put customers first.
• Excellent communication and team leadership abilities.
• Flexible and decisive in fast-paced store environments.
• Experience with store operations and safety procedures.

Responsibilities

• Role model great customer service and meet customer needs.
• Build strong relationships with colleagues and foster team spirit.
• Lead when in charge and communicate clearly to the team.
• Plan and adapt to changes to serve customers and colleagues.
• Support Store Manager and manage priority tasks during shifts.

Job description

One Stop Stores Ltd in the UK is seeking a Shift Leader to coordinate the team to deliver the easiest shopping trip in the community and assist in opening or closing the store. You will be the go-to person for colleagues in the absence of the Store Manager and help coordinate events while ensuring safety and presentation.

This role emphasises customer-first service, teamwork, and a commitment to inclusivity as part of One Stop’s core values.