Shift Leader – Deliver Warm Service & Seamless Shifts

Greene King; Lamesley; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Pension contribution

Career development

Employee discounts on Greene King and服

Mental health & wellbeing support

Maternity and paternity policies

Menopause Friendly Employer

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts up to 30%

Job summary

Greene King’s Farmhouse Inns is seeking a proactive Team Leader to run shifts smoothly, motivate the team, and ensure excellent customer service. You’ll uphold high standards, assist management, and keep the bar safe, clean, and compliant with all regulations.

Join a team that values quality food, great hospitality, and career development, with benefits such as pension contributions, discounts, and wellbeing support.

Qualifications

• Lead by example to ensure shift runs smoothly.
• Deputise for management and resolve issues in their absence.
• Organise and coordinate the team during busy periods.
• Maintain safe, legal, and clean bar areas and handle issues promptly.

Responsibilities

• Provide customers with a heartfelt and memorable experience each visit.
• Deputise for the management team and resolve issues during their absence.
• Organise and coordinate the team during busy shifts to ensure smooth operations.
• Ensure the bar is safe, legal, and clean, addressing issues quickly and safely.

Skills

Team leadership

Customer service

Communication

Problem solving

Allergen awareness

Job description

Greene King’s Farmhouse Inns is seeking a proactive Team Leader to run shifts smoothly, motivate the team, and ensure excellent customer service. You’ll uphold high standards, assist management, and keep the bar safe, clean, and compliant with all regulations.

Join a team that values quality food, great hospitality, and career development, with benefits such as pension contributions, discounts, and wellbeing support.