Team Leader: Lead Shifts, Deliver Memorable Service

Greene King; Callerton; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Career development across Greene King

33% discount on all brands for you and

15% discount for loved ones on all of

Job summary

Greene King’s Farmhouse Inns is seeking a proactive Team Leader to guide the shift, ensuring the team has what they need, that service remains top quality, and customers are consistently satisfied.

You’ll deputise for the management team, coordinate a busy service, keep the bar safe, legal, and clean, and help deliver a memorable guest experience while supporting your colleagues across the brand’s venues.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Customer service

Leadership

Attention to detail

Adaptability

Team player

Job description

Greene King’s Farmhouse Inns is seeking a proactive Team Leader to guide the shift, ensuring the team has what they need, that service remains top quality, and customers are consistently satisfied.

You’ll deputise for the management team, coordinate a busy service, keep the bar safe, legal, and clean, and help deliver a memorable guest experience while supporting your colleagues across the brand’s venues.