Shift Leader — Craft Memorable Service & Team Rhythm

Farmhouse Inns; West of England; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Career development

Staff discounts

Employee wellbeing support

Parental leave policies

Menopause friendly employer

Refer a friend bonus

Wage access via Wagestream

Retail discounts

Job summary

Farmhouse Inns is seeking a Team Leader to guide the shift, support colleagues and ensure smooth service. You’ll set a positive example, maintain high standards and keep customers happy.

Join a busy kitchen and bar environment with opportunities to develop within our well-known brand; you’ll deputise for management, tackle issues quickly and help deliver an outstanding guest experience.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Responsibilities

• Lead by example to keep the shift running smoothly and ensure high standards.
• Maintain a welcoming, efficient environment and keep customers happy.
• Coordinate the team during peak periods to ensure smooth service.
• Ensure safety, legality, and cleanliness of the bar; address issues swiftly.

Skills

Customer service

Leadership

Team coordination

Attention to detail

Allergen controls knowledge

Job description

Farmhouse Inns is seeking a Team Leader to guide the shift, support colleagues and ensure smooth service. You’ll set a positive example, maintain high standards and keep customers happy.

Join a busy kitchen and bar environment with opportunities to develop within our well-known brand; you’ll deputise for management, tackle issues quickly and help deliver an outstanding guest experience.