Shift Leader - Customer-First Retail Bakery

Greggs; Honiton; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit sharing (10%)

Health and Wellbeing App

Holiday entitlement grows

Pension scheme (7% match)

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs in Honiton is seeking a Shift Manager to lead day-to-day shop operations and deliver outstanding customer service. You’ll be part of the management team, looking after the shop when the Manager isn’t around and motivating the crew to meet high standards.

Typical duties include supervising staff, preparing sandwiches, managing ovens, keeping displays stocked, and ensuring a clean, presentable shop. Opportunities include employee benefits and growth within Retail West.

Qualifications

• Previous supervisory experience in a customer-focused environment.
• Able to lead a team and deliver excellent customer service.
• Reliable and demonstrates natural leadership abilities.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fullystocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean,tidyand presentable

Skills

Leadership

Customer service

Team supervision

Reliability

Job description

Greggs in Honiton is seeking a Shift Manager to lead day-to-day shop operations and deliver outstanding customer service. You’ll be part of the management team, looking after the shop when the Manager isn’t around and motivating the crew to meet high standards.

Typical duties include supervising staff, preparing sandwiches, managing ovens, keeping displays stocked, and ensuring a clean, presentable shop. Opportunities include employee benefits and growth within Retail West.