Shift Leader: Create Memorable Pub Experiences

Greene King; Liverpool; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Pension contribution

Staff discounts

Wagestream access

Refer a friend bonus

Inclusive culture

Job summary

Greene King in Liverpool is seeking a Team Leader to run shifts, support colleagues and ensure guests receive a warm welcome. You’ll deputise for managers and help coordinate the team to keep the bar activities running smoothly.

During busy periods you’ll maintain high service standards, address issues quickly and uphold safety and legal compliance while guiding your team. This role offers development within a well-known pub brand and attractive employee benefits.

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues in their absence.
• Coordinate the team during busy shifts to keep everything running smoothly.
• Ensure the bar is safe, legal, and clean, handling issues swiftly.

Responsibilities

• Lead and motivate the team to deliver great hospitality on every shift.
• Maintain high standards of service and ensure customer happiness.
• Support management during peak times and organise workflow.
• Uphold safety, legality, and cleanliness across bar operations.

Skills

Customer service

Team leadership

Communication skills

English proficiency

Job description

Greene King in Liverpool is seeking a Team Leader to run shifts, support colleagues and ensure guests receive a warm welcome. You’ll deputise for managers and help coordinate the team to keep the bar activities running smoothly.

During busy periods you’ll maintain high service standards, address issues quickly and uphold safety and legal compliance while guiding your team. This role offers development within a well-known pub brand and attractive employee benefits.