Shift Leader

Chick-fil-A; Morley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fast-food chain is seeking a Shift Leader for a new restaurant in Leeds. You will oversee day-to-day operations, lead a team, and deliver exceptional customer service. Ideal candidates have proven leadership skills in the restaurant industry and a passion for creating a positive work environment. This full-time role offers competitive pay and a fun work atmosphere, with operation hours that include weekends.

Benefits

Competitive salary

Free lunch on shifts

Closed on Sundays

Qualifications

• Proven leadership in fast food or restaurant environments.
• Track record of achieving sales targets and KPIs.
• Ability to motivate and support team members effectively.

Responsibilities

• Oversee daily operations of the restaurant.
• Plan and execute shifts as Manager on Duty.
• Support stock management and ensure cleanliness.
• Champion health & safety, and food hygiene compliance.

Skills

Leadership in fast food/restaurant

Driving sales and KPIs

Customer service

Team motivation and culture setting

Job description

Shift Leader - Chick-fil-A

Pay: £13.50 - £14.50 per hour (DOE) + benefits

Location: Leeds City Centre (commutable)

Contract: Full-time, Permanent

Start Date: Must be ready to start early October

Why join us

• Be part of a ground-breaking new restaurant concept
• Help shape and lead a brand-new team with significant growth ahead
• Work directly with the Owner/Operator and leadership team to shape the vision and day-to-day operation
• Closed on Sundays
• Competitive package, including free lunch when on shift

About the role

We are opening the first Owner/Operator-led Chick-fil-A restaurant in the heart of Leeds later this year and seeking a passionate, experienced Shift Leader to help make us a local favourite from day one. You ll set standards, lead from the front, and build a great culture in a fast-paced, fun, high-ambition environment.

You must be available for weekdays and weekends across mornings, afternoons and evenings.

Responsibilities include:

• Open and/or close the restaurant in line with company procedures
• Lead day-to-day operations across front and back of house
• Plan and run shifts; act as Manager on Duty when required
• Support stock checks, deliveries and production planning
• Supervise, motivate and support Team Members during service
• Support training and inspire a high-performing team
• Ensure the restaurant is clean, welcoming and guest-ready
• Optimise labour deployment
• Deliver fast, friendly, accurate service and coach others to do the same
• Champion health & safety, food hygiene and compliance
• Support the P&L, driving sales while managing cost; hit metrics (sales, traffic, CSAT)
• Collaborate with colleagues and the owner on launch and beyond; embrace feedback and growth

About you

• A people-first leader who motivates, organises and sets culture
• Proven leadership in fast food/restaurant/hospitality
• Track record of driving sales and KPIs
• Hands-on operator and calm under pressure
• Flexible, proactive and willing to go the extra mile
• New-opening experience is a plus
• Ready to have fun along the way

Interested in this Shift Leader role? Please apply with your latest CV.

INDHS