Shift Lead — Store Operations & Team Leader

B&Q Limited; St Helens; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Pension

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6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

B&Q St Helens is looking for a Shift Lead to oversee daily store operations and lead a team during your shift, ensuring a safe and welcoming environment for customers and colleagues alike.

You'll deploy colleagues effectively, act as the first point of contact for customers, and uphold safety standards while delivering the store's objectives. This is a permanent full-time role with schedule flexibility from early morning to late evening.

Qualifications

• Customer-focused approach with a passion for doing the right thing.
• Ability to lead teams and deploy colleagues effectively.
• Safety conscious with attention to compliance.
• Comfortable working in a fast-paced retail environment.
• Confidence to make customer-centric decisions quickly.

Responsibilities

• Oversee the shift to ensure operations run smoothly.
• Deploy colleagues to ensure coverage and productivity.
• Be the first point of contact for customers and colleagues.
• Keep the store safe and compliant at all times.

Skills

Customer focus

Teamwork

Safety awareness

Decision making

Motivation

Global mindset

Job description

B&Q St Helens is looking for a Shift Lead to oversee daily store operations and lead a team during your shift, ensuring a safe and welcoming environment for customers and colleagues alike.

You'll deploy colleagues effectively, act as the first point of contact for customers, and uphold safety standards while delivering the store's objectives. This is a permanent full-time role with schedule flexibility from early morning to late evening.