Store Shift Lead | Customer & Team Safety Leader

B&Q Limited; Brighton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension

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6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

B&Q Limited in Brighton is seeking a Shift Lead to oversee shift operations and deliver a safe, positive shopping experience for customers and colleagues.

You will deploy colleagues, respond to needs across the store, and uphold safety standards while supporting a busy team in a dynamic retail environment. This is a permanent, full-time role with generous holiday and pension benefits.

Qualifications

• Experience in retail or customer service preferred.
• Ability to supervise shifts and deploy colleagues.
• Commitment to safety and compliance.

Responsibilities

• Oversee shift operations to ensure smooth daily store functions.
• Be the first point of contact for customers and colleagues.
• Ensure a safe working and shopping environment at all times.
• Lead and motivate the team during shifts.

Skills

Customer focus

Team player

Safety minded

Autonomous decisions

Energetic

Strong communication

Job description

B&Q Limited in Brighton is seeking a Shift Lead to oversee shift operations and deliver a safe, positive shopping experience for customers and colleagues.

You will deploy colleagues, respond to needs across the store, and uphold safety standards while supporting a busy team in a dynamic retail environment. This is a permanent, full-time role with generous holiday and pension benefits.