Shift Lead: In-Store Team Leader & Customer Champion

Tesco; St Andrews; On-site; GBP 13,000 - 27,000; Part time

Benefits offered by this job

Holiday entitlement

Colleague discount

Wellbeing services

Life cover

Pension plan

Employee benefits

Uniform provided

Job summary

Tesco Shift Lead role based in the United Kingdom offers leadership in our busy store environment. You will guide the team, handle day-to-day store operations and ensure outstanding customer experiences across departments.

We value flexible hours, 16+ hours per week min, and opportunities for growth. Applicants must be 18+ and ready to lead with a customer-first mindset and strong communication skills.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong service mindset with focus on customer experience.
• Clear communicator using multiple channels to keep the team informed.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Work across all store areas and with colleagues on day-to-day queries.
• Build positive, inclusive relationships to help colleagues perform at their best.
• confidently lead the store in the Manager’s absence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, give feedback and model great service.
• Stay curious and seek opportunities to better serve customers, communities and planet.

Skills

Team leadership

Customer service

Communication

Job description

Tesco Shift Lead role based in the United Kingdom offers leadership in our busy store environment. You will guide the team, handle day-to-day store operations and ensure outstanding customer experiences across departments.

We value flexible hours, 16+ hours per week min, and opportunities for growth. Applicants must be 18+ and ready to lead with a customer-first mindset and strong communication skills.