Shift Lead: Flexible Retail Leadership & Perks

Tesco

Wallasey

On-site

GBP 21,000 - 23,000

Full time

8 days ago

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Benefits offered by this job

Holiday allowance

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with matching contributions

Discounts & shares

Cycle-to-work schemes

Job summary

Tesco Shift Lead role in the United Kingdom involves leading a store team to deliver a great customer experience across all store areas. You will be the go-to person for day-to-day operations, coaching colleagues and modelling excellent service.

You may lead the store in the Manager’s absence and must adapt to changing conditions while building an inclusive team. Ideal candidates will have prior team leadership experience in retail, strong communication skills, and a passion for customer

Qualifications

Experience leading a team in a fast-paced retail environment.
Strong service orientation with the ability to coach colleagues.

Responsibilities

Lead the team to deliver a great in-store customer experience.
Be the go-to person for day-to-day operational queries across store areas.
Build positive, inclusive relationships to help colleagues perform at their best.
Confidently lead the store in the Manager’s absence.
Make balanced, flexible decisions and adapt to change.
Coach colleagues, giving feedback and role modelling great service.
Continuously seek opportunities to serve customers, communities and the planet.