Shift Lead - Customer-First Service & Team Momentum

Greggs Plc; Hurn; Vor Ort; GBP 24.000 - 28.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Colleague discount 50%

Free hot drinks

Paid breaks

Profit sharing (10% of profits)

Health & wellbeing app

Growing holiday entitlement

Share plans

Pension matching up to 7%

Wellbeing helpline

Long service awards

Employee savings

Zusammenfassung

Greggs plc is seeking a Shift Manager to lead a busy shop floor, ensuring customers receive fast, friendly service and that standards remain high. You will drive the team to deliver consistent results, manage the flow of orders, and keep the shop well stocked and clean throughout each shift.

You’ll rely on natural leadership abilities and a passion for customer satisfaction, with experience supervising teams in a similar environment.

Qualifikationen

• Experience leading teams in a fast-paced customer environment.
• Proven ability to motivate staff and maintain high standards.
• Strong focus on delivering excellent customer service.

Aufgaben

• Inspire the team to deliver excellent results and maintain shop standards.
• Lead by example and serve customers quickly and politely.
• Prepare products such as sandwiches and manage ovens.
• Keep displays stocked and shop looking clean and presentable.
• Support the shop when the manager isn’t present.

Kenntnisse

Leadership

Customer service

Team supervision

Jobbeschreibung

Greggs plc is seeking a Shift Manager to lead a busy shop floor, ensuring customers receive fast, friendly service and that standards remain high. You will drive the team to deliver consistent results, manage the flow of orders, and keep the shop well stocked and clean throughout each shift.

You’ll rely on natural leadership abilities and a passion for customer satisfaction, with experience supervising teams in a similar environment.