Shift Lead

Kingfisher; Stevenage; On-site; GBP 25,000 - 30,000; Part time

Job summary

A leading retail company in Stevenage is seeking a Shift Lead to oversee daily operations and ensure a safe environment for customers and colleagues. The role requires a passion for customer service and strong safety awareness. As part of a diverse team, you will enjoy competitive benefits and be encouraged to bring energy and motivation to your work. Ideal candidates will be confident, team-oriented, and able to make autonomous decisions for customer satisfaction.

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Shopping discounts

Employee Assistance Programme

Qualifications

• Passionate about customers and delivering great service.
• Safety conscious with attention to detail.
• Enjoys working in a team and motivating others.

Responsibilities

• Oversee daily store operations and ensure a safe environment.
• Be the first point of contact for colleagues and customers.
• Ensure colleagues are deployed correctly for customer service.

Skills

Quality Analysis

Safety Standards

Time management skills

Supervision

Job description

Overview

Part time

Permanent Contract - 18.5 Hours Per Week

Full-time equivalent 27709.50 per annum (Inclusive of 0.54 per hour store specific location allowance) Pension 6.6 Weeks Holiday

B&Q Stevenage

Every day we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Shift Lead and you'll be a big part of this.

Whats the job

Your role as a Shift Lead is pivotal in ensuring a safe working and shopping environment. You're the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily. Its B&Q's ambition to make every customer count so you'll strive to ensure B&Q is a place colleagues love to work and customers love to this role you will :

• Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
• Make sure colleagues are deployed correctly to make every customer count throughout your shift.
• Be the first point of contact for customers and colleagues.
• Make sure our stores are safe at all times.

What we need

• Passionate about customers and doing the right thing for them.
• Like to have a global view and not be constrained to specific areas of the store.
• Safety conscious and use an eye for detail to spot compliance opportunities.
• Enjoy interacting with colleagues and working in a team.
• Like to bring energy to each day and motivate those around you.
• Confident to have autonomy and trust to make decisions for the customer at pace.

Whats in it for me

As part of a great team you'll be valued for who you committed to making B&Q more diverse and representative of the communities we serve where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary our benefits package includes

• Award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• Payroll giving
• Employee Assistance Programme
• Shopping discounts
• Colleague wellbeing benefits and lots more

So we can support you during the application or interview process please contact for any recruitment adjustments.

Key Skills

Quality Analysis, Facility, ISO, Inventory Levels, Root cause Analysis, Shift operations, General Maintenance, Daily Operations, Supervision, Analysis, PLC, Safety Standards, Quality Standards, Time management skills, Troubleshooting

Employment Type : Part-Time

Experience : years

Vacancy : 1