Shift Lead

Nando’s Group; Sheffield; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

4-week sabbatical after every 5 years

Free food at work and staff discount

Paid breaks

Team bonding opportunities

Career progression paths into mgmt

Rewards platform with discounts

Supportive, fun, family-style env

Job summary

Nando's Group in Sheffield is seeking a Shift Lead to support the team and run brilliant shifts. At the heart of the action, you’ll help deliver PERi-PERi moments and keep service moving smoothly from start to finish.

You will lead a fast-paced team, motivate staff, and handle on-the-spot problem solving while contributing to a friendly, family-style environment where everyone can grow and thrive.

Qualifications

• Leadership and team supervision experience.
• Customer-focused approach with strong communication.
• Ability to motivate and engage staff in a fast-paced environment.
• Proactive problem solving and decision making on shift.
• Willingness to learn and take on more responsibility.

Responsibilities

• Support to run brilliant shifts and ensure smooth service.
• Lead and motivate the team to deliver great PERi-PERi moments.
• Manage customer experience across channels and resolve issues on the spot.
• Contribute to a fun, inclusive, family-style environment where staff can grow.

Skills

Leadership

Team supervision

Customer focus

Communication

Problem solving

Motivation

Energy

Job description

Hourly Rate: £13.19 Have you been to Nando's before? We do things a bit differently round here. More than just a job, we have each other’s backs, we inspire each other and we don't take ourselves too seriously - we're family. We want our Nandocas (our team members) to be happy and do well. Whatever your path, we're here to run brilliant shifts. We want to make money, change lives and have fun at the same time. As a Shift Lead, you're right at the heart of the action-supporting to run brilliant shifts. This is where your leadership journey really kicks off.

The Spicy Stuff We Can Offer You

• 4-week paid sabbatical after every 5 years of commitment to us
• Free food at work and a tasty discount on your days off
• Paid breaks
• Team bonding opportunities throughout the year
• Opportunities to grow your career, including clear pathways into management roles
• Access to our rewards platform with great discounts
• A supportive, fun, family-style environment where everyone is welcome

The Sauce We Need

• Pride, passion and the drive to support, motivate and engage your team
• Someone who lives and breathes our values and brings great energy to every shift
• Experience leading or supervising a team in a fast-paced environment
• A customer-obsessed approach and a love for delivering perfect PERi-PERi moments every time
• Confidence in leading people and problem-solving in the moment
• A hunger to learn, grow and take on more responsibility
• Someone who creates a fun and inclusive environment where Nandocas can grow and thrive'
• A commitment to making sure the Nando's customer journey happens brilliantly on every shift, across all channels

Good food, good vibes, good people. If you're ready to bring the heat, support your team and grow your leadership skills, this could be the start of something brilliant. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.