Shift Lead

Nando’s Group; Glasgow; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

4-week sabbatical after every 5 years

Free food at work

Paid breaks

Team bonding opportunities

Career progression into management

Rewards platform with discounts

Supportive, family-style environment

Job summary

Nando’s Group is hiring a Shift Lead in Glasgow. You’ll play a pivotal role in guiding shifts, supporting the team, and delivering the signature PERi-PERi service with energy and care. This role is ideal for someone who leads by example and thrives in a lively restaurant setting.

Join a family-friendly team where growth and fun go hand in hand, with opportunities to advance into management as you sharpen your leadership journey and contribute to memorable guest experiences.

Qualifications

• Experience leading or supervising a team in a fast-paced environment.
• Customer-obsessed approach and delivering memorable PERi-PERi moments.
• Confidence in leading people and solving problems on the fly.
• Hunger to learn, grow and take on more responsibility.
• Creates a fun, inclusive environment where Nandocas can grow and thrive.

Responsibilities

• Lead and coordinate shifts to ensure smooth service.
• Motivate and support the team to deliver excellent PERi-PERi moments.
• Monitor performance, resolve issues, and maintain high energy on the floor.
• Support development of team members and succession into management roles.

Skills

Leadership

Team supervision

Customer service

Fast-paced environment

Job description

Hourly Rate: £13.19 Have you been to Nando’s before? We do things a bit differently round here. More than just a job, we have each other’s backs, we inspire each other and we don’t take ourselves too seriously – we're family. We want our Nandocas (our team members) to be happy and do well. Whatever your path, we’re here to run brilliant shifts. We want to make money, change lives and have fun at the same time. As a Shift Lead, you’re right at the heart of the action—supporting to run brilliant shifts. This is where your leadership journey really kicks off. The Spicy Stuff We Can Offer You

The Spicy Stuff We Can Offer You

• 4-week paid sabbatical after every 5 years of commitment to us
• Free food at work and a tasty discount on your days off
• Paid breaks
• Team bonding opportunities throughout the year
• Opportunities to grow your career, including clear pathways into management roles
• Access to our rewards platform with great discounts
• A supportive, fun, family-style environment where everyone is welcome

The Sauce We Need

• Pride, passion and the drive to support, motivate and engage your team
• Someone who lives and breathes our values and brings great energy to every shift
• Experience leading or supervising a team in a fast-paced environment
• A customer-obsessed approach and a love for delivering perfect PERi‑PERi moments every time
• Confidence in leading people and problem‑solving in the moment
• A hunger to learn, grow and take on more responsibility
• Someone who creates a fun and inclusive environment where Nandocas can grow and thrive’
• A commitment to making sure the Nando’s customer journey happens brilliantly on every shift, across all channels
• Good food, good vibes, good people.

If you’re ready to bring the heat, support your team and grow your leadership skills, this could be the start of something brilliant. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we’re actually a people-first, chicken-second kind of place.