Sheltered Housing Scheme Manager

BDS (Northern) Limited; Newcastle upon Tyne; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading housing association is seeking a Supported Housing Manager for two roles in Newcastle. Candidates will conduct daily welfare checks, facilitate property lettings, and ensure health and safety compliance for residents over 55. Previous experience in scheme management and a strong understanding of tenant management are essential. The positions offer flexible hours from 20 to 36 hours per week and competitive pay rates between £15.49 to £20 per hour depending on the contract type.

Qualifications

• Experience in a similar scheme management role, particularly in sheltered housing.
• Strong understanding of tenant and housing management for older adults.
• Confident in conducting health and safety checks.

Responsibilities

• Conduct daily welfare checks to residents.
• Facilitate property lettings and tenant communication.
• Conduct regular health and safety checks.

Skills

Previous experience in scheme management

Understanding of tenant management

Confident in health and safety checks

Effective communication

Collaborative with external agencies

Job description

Supported Housing Manager – Newcastle

BDS are working with a leading housing association to recruit for Supported Housing Managers for two opportunities within the Newcastle area. The roles will be to work within their sheltered services for the over 55s.

Duties

• Daily welfare checks to residents.
• Facilitate property lettings and tenant communication for smooth onboarding.
• Conduct regular health and safety checks to ensure property conditions are well-maintained.
• Coordinate with external agencies and providers when necessary.
• Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears.
• Act promptly on complaints regarding anti-social behaviour, escalating where needed.
• Report communal area repairs and maintain strong partnerships with external support agencies.

Criteria

• Previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.
• Strong understanding of tenant and housing management, particularly for older adults.
• Confident in conducting health and safety checks within residential environments.
• Effective communicator, able to handle complaints and uphold tenancy agreements.
• Experience working collaboratively with external agencies to support tenants' needs.

Hours: We have both full and part time positions between 20-36 hours per week – Monday to Friday between 9am-5pm.

Pay: £15.49ph PAYE or between £19.68ph-£20ph umbrella.

Contract: Both temp and FTC roles.

Apply now for immediate consideration.