Sheltered Housing Scheme Manager

BDS (Northern) Limited; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading housing association is seeking a Scheme Manager to provide housing management services within their sheltered services for those over 55 in Clapham. The role involves daily welfare checks for residents, facilitating property lettings, and ensuring safety within properties. Candidates should have experience in similar management roles, especially within sheltered housing. The position is full-time at 36 hours per week, offering pay at £15.49 per hour PAYE or £20 per hour umbrella.

Qualifications

• Previous experience in a similar scheme management role.
• Confident in conducting health and safety checks.
• Ability to manage tenant communication effectively.

Responsibilities

• Conduct daily welfare checks to residents.
• Facilitate property lettings and tenant communication.
• Monitor tenant rent accounts and address arrears.

Skills

Experience in scheme management

Understanding of tenant and housing management

Ability to conduct health and safety checks

Effective communication

Experience with external agencies

Job description

BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Clapham area.

Duties

• Daily welfare checks to residents.
• Facilitate property lettings and tenant communication for smooth onboarding
• Conduct regular health and safety checks to ensure property conditions are well-maintained.
• Coordinate with external agencies and providers when necessary.
• Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears
• Act promptly on complaints regarding anti-social behaviour, escalating where needed.
• Report communal area repairs and maintain strong partnerships with external support agencies.

Criteria

• The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.
• Strong understanding of tenant and housing management, particularly for older adults
• Confident in conducting health and safety checks within residential environments
• Effective communicator, able to handle complaints and uphold tenancy agreements
• Experience working collaboratively with external agencies to support tenants' needs

Hours: 36 hours per week across Monday- Friday inbetween 9am- 5pm

Pay: £15.49ph PAYE or £20ph umbrella

Contract: This is a temp ongoing...