Shared Ownership Admin — Hybrid, Flexible Hours

Pinnacle Group Limited; Greater London; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A national housing services provider is seeking a Shared Ownership Administrator to provide essential administrative support to the Shared Ownership team. This hybrid role includes managing the team mailbox, responding to queries, and preparing reports. Candidates should have strong administrative skills, attention to detail, and previous housing administration experience. The role offers a supportive culture with opportunities for development and a range of benefits including flexible working arrangements and private medical insurance.

Benefits

Flexible Working Arrangements

Private Medical Insurance

Life Assurance

Cycle to Work Scheme

Employee Assistance Programme

Retail Discounts

Qualifications

• Previous experience in housing administration or a similar role.
• Ability to manage high volumes of work independently and in a team.

Responsibilities

• Manage the team mailbox and respond to incoming queries.
• Prepare weekly/monthly client report data.
• Act as the first point of contact for shared owners.

Skills

Strong administrative and organisational skills

Excellent attention to detail

Excellent written and verbal communication skills

Customer service experience

Job description

A national housing services provider is seeking a Shared Ownership Administrator to provide essential administrative support to the Shared Ownership team. This hybrid role includes managing the team mailbox, responding to queries, and preparing reports. Candidates should have strong administrative skills, attention to detail, and previous housing administration experience. The role offers a supportive culture with opportunities for development and a range of benefits including flexible working arrangements and private medical insurance.