Sessional Student Notetaker/Support Worker

Cardiff Union Services Ltd; Cardiff; On-site; GBP 40,000 - 60,000; Part time

Job summary

A student service provider in Cardiff is seeking Notetakers/Support Workers to assist disabled students by providing accurate notes during lectures. The role requires flexibility in hours based on student demand, with a focus on professionalism and confidentiality. Successful candidates will need GCSE level qualifications in literacy, strong IT skills, and the ability to communicate sensitively with diverse individuals.

Qualifications

• Ability to provide clear, succinct materials in preferred format.
• Work independently and meet deadlines.
• Maintain professionalism and confidentiality.

Responsibilities

• Provide students with accurate notes of lectures.
• Assist with basic practical support.
• Maintain regular contact with students to ensure notes are timely.

Skills

Accurate spelling and grammar skills

Good IT skills

Clear and legible handwriting at speed

Ability to communicate sensitively

Education

Basic Numeracy and Literacy (GCSE grade A-C / NVQ Level 2)

Job description

Overview

Student Disability Services, part of the Student Life Division of Cardiff University, are looking to employ Notetakers/Support Workers to provide support to disabled students to enable them to participate in their University studies.

As a Notetaker you will support a student’s learning by providing clear and accurate notes as a record of lectures and other teaching sessions. Each student’s needs are unique, so the working hours are variable. You will be paid for the number of hours you work each week by completing a timesheet. You could be required for around 5 hours a week however, this may vary each week. The hours are dependent upon student demand and timetables.

A high level of professionalism and confidentiality is expected when undertaking this role.

Duties & Responsibilities

• To provide the student with an accurate and full account of the information conveyed in lectures or classes where it is necessary to take notes.
• To assist disabled students with notetaking in lectures and providing a high quality set of legible notes, both handwritten and typed.
• To provide notes to the student within 48 hours, in an agreed format to meet their needs.
• To maintain regular contact with the student, from the outset of your work, to ensure they are receiving notes in a timely fashion and in a mutually agreed format. Please note that some students may favour contact to be by e-mail.
• To provide assistance to disabled students needing basic practical support (opening doors, carrying bag etc.).
• Complete timesheets to record work activity and return relevant paperwork accurately and promptly.
• To work in a professional, helpful and flexible manner, maintaining confidentiality at all times.
• To liaise with the Support Worker Service on an ongoing basis, in order to monitor support, provide adequate notice if you are unable to attend lectures and ensure notification of any changes to your availability for work or contact details.
• Attending formal note-taking training, meetings and adhering to the standards and expectations of the service.
• Abide by University policies on Health and Safety and Equality and Diversity.

Person Specification

Qualifications and Education

• Basic Numeracy and Literacy (GCSE grade A-C / NVQ Level 2)
• Accurate spelling and grammar skills
• Ability to provide clear, succinct and relevant materials for students in their preferred format
• Good IT skills and access to a computer (if notes need to be typed up and formatted)
• Clear and legible handwriting at speed
• Ability to work on own initiative, independently and to deadlines
• Have a positive attitude towards equality and access
• The ability to communicate sensitively and tactfully, both orally and in writing, with individuals at all levels within the University
• A DBS check will be required for the role - this will be arranged once you start the job

About The Company

Important information for working through Jobshop:

Please note, this advert may come down early if there are a high volume of applications. If you are interested in this role, we recommend you apply as soon as possible.

All students who undertake work through Jobshop must complete a Right to Work check before starting any paid work or work-related training. We will contact successful candidates regarding this. To find out more about Right to Work please contact [e-mail].

Students are eligible to work through Jobshop for 3 months post their end of studies date ( usually noted on their student ID/ proof of enrolment letter), providing all Right to Work documents (such as visas) are still in date. Please only apply if you are eligible to work for the entirety of the role.

If you are on an hours-limited visa, it is your responsibility to ensure you do not exceed the working-hour restriction Monday - Sunday, each week. This is a legal restriction that must be adhered to for work completed both within and outside of Jobshop.