ServiceNow Test Analyst

Arden Resourcing; England; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

A growing IT Systems provider in the UK is looking for a ServiceNow Test Analyst to join their implementation team. The successful candidate will focus on both manual and automated testing, working closely with the implementation team to ensure quality outputs. Ideal applicants should have previous experience in software testing, specifically with ServiceNow, and familiarity with test management tools such as Jira. This role offers a salary of up to £45k and a hybrid working model.

Qualifications

• Previous experience in software testing, both manual and automated.
• Experience working with test and defect management tools.
• Understanding of ITIL methodologies and practices.

Responsibilities

• Create, review, and execute test plans and scripts for functional testing.
• Analyse technical specifications to drive out test scripts.
• Overcome risks and issues found during testing.

Skills

Software testing

ServiceNow (ITSM, CSM)

Test management tools (Jira, Zephyr, DevOps)

ITIL best practices

Education

ServiceNow certification

ISTQB Test Certification

Tools

Jira

Zephyr

DevOps

Job description

ServiceNow Test Analyst

Hybrid

Salary up to 45k

A QA Engineer is required to join a growing ServiceNow implementation team within an IT Systems provider. The role is a vital position; and the successful candidate will have a pivotal role in system delivery with the chance to make a significant impact on the quality of output. You will be both responsible for testing in-house developments and third-party platforms.

Your tasks will include:

• Working closely with the whole implementation team to create, review, and execute test plans and scripts for functional testing; both manual and automated.
• Analysing technical/functional specifications and user stories to drive out test scripts & steps.
• Overcoming risks and any issues found during testing.

To be successful in the role you will:

• Have previous experience of software testing, manual or automated, ideally with ServiceNow - ITSM, CSM.
• Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps.
• An understanding of ITIL, and experience of advising best practices, methodologies and test execution.
• Knowledge & experience of designing, developing and executing ATF test cases in ServiceNow.
• ServiceNow certification is advantageous as is ISTQB Test Certification.