Service Support Supervisor

Lancaster City Council; Morecambe; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in Morecambe is seeking a proactive Service Support Supervisor to lead a dedicated team across multiple services such as Food Safety and Pest Control. This role offers flexible working and a generous benefits package, including annual leave and pension scheme. Ideal candidates will exhibit leadership skills and a commitment to community and environmental values.

Benefits

Generous annual leave allowance

Local Government Pension Scheme

Discounted gym membership

Cycle to work scheme

Qualifications

• Experience leading a service support team.
• Ability to work across multiple sites and services.
• A proactive and motivated attitude.

Responsibilities

• Lead the Service Support team effectively.
• Support functions across Food Safety, Pest Control, and more.
• Participate in initiatives aimed at reducing carbon emissions.

Skills

Leadership

Teamwork

Proactive approach

Flexibility

Job description

Lancaster City Council is seeking a proactive and motivated Service Support Supervisor to lead our dedicated Service Support team. This is a fantastic opportunity to play a key role in supporting vital services including Food Safety, Pest Control, Environmental Protection and Animal Licensing/Enforcement.

This post is currently part of a pilot project aimed at integrating service support teams across the Environment and Place directorate. The successful candidate will be expected to provide support across multiple sites, including White Lund, The Platform, and Morecambe Town Hall.

At the conclusion of the pilot, the effectiveness of the integrated hub will be evaluated. Should the changes become permanent, the role will be subject to Job Evaluation and Pay Grading to reflect any increased responsibilities.

At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.

Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.

This post is permanent. The hours of work are 37 hours per week, working Monday to Friday. Hybrid working is available dependant on the needs of the service.

Flexible working friendly - we offer hybrid working, a generous flexi-time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work-life balance.

Lancaster is a great place to work, as well as being part of something special you will also benefit from:

• Generous annual leave allowance
• Local Government Pension Scheme
• A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.