Service & Scheduling Coordinator - Transport Workshop

Arnold Clark; Stoke-on-Trent; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

33 days’ annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Job summary

Arnold Clark is seeking a Service Administrator for our Transport Workshop in Stoke. You will handle calls and emails, manage service bookings, and support daily admin tasks to keep the workshop running efficiently.

The role requires confident telephone manner, good knowledge of Microsoft Office, and the ability to multitask in a fast-paced environment. On-site work with a proactive team awaits.

Qualifications

• Experience in customer service or admin is preferred.
• Good communication and organisational skills.
• Proactive with a can-do attitude.

Responsibilities

• Answering all phone calls related to services and repairs.
• Dealing with emails and updating systems to keep information accurate.
• Arranging bookings for services, repairs, MOTs and recalls with drivers.
• Liaising with garages to confirm bookings and handle queries.
• Coordinating with other departments to ensure smooth operations.
• Ordering parts when required.

Skills

Confident telephone manner

Ability to multitask

Eagerness to learn other roles within/

Tools

Microsoft Office

Job description

Arnold Clark is seeking a Service Administrator for our Transport Workshop in Stoke. You will handle calls and emails, manage service bookings, and support daily admin tasks to keep the workshop running efficiently.

The role requires confident telephone manner, good knowledge of Microsoft Office, and the ability to multitask in a fast-paced environment. On-site work with a proactive team awaits.