Bodyshop Administrator — Invoicing & Bookings (Customer‑Focused)

Arnold Clark; Carlisle; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

33 days’ annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Job summary

Arnold Clark is recruiting for a Bodyshop Administrator in Carlisle. You will deliver excellent customer service in a busy, customer-facing environment, handling bookings and invoicing customers. You will join a team that values organisation, polite telephone manner and clear communication.

The role is full-time, with standard hours Monday–Friday 8am–5:30pm and alternate Saturdays 8am–12pm. A welcoming workplace with opportunities for growth and diverse benefits is offered.

Qualifications

• Experience in a busy, customer-facing admin role.
• Proficient in handling telephone enquiries and customer bookings.
• Accurate manual invoicing and generation of electronic invoices.
• Strong organisation with attention to detail.
• Excellent communication and teamwork skills.

Responsibilities

• Process customer bookings and handle enquiries.
• Handle insurance company enquiries.
• Manual invoicing with accuracy.
• Generate electronic invoices.
• Handle email enquiries.

Skills

Teamwork

Multi-tasking

Communication

Attention to detail

Organised/methodical

Job description

Arnold Clark is recruiting for a Bodyshop Administrator in Carlisle. You will deliver excellent customer service in a busy, customer-facing environment, handling bookings and invoicing customers. You will join a team that values organisation, polite telephone manner and clear communication.

The role is full-time, with standard hours Monday–Friday 8am–5:30pm and alternate Saturdays 8am–12pm. A welcoming workplace with opportunities for growth and diverse benefits is offered.