Service Sales Account Manager: Growth & Relationships

Johnson Controls; Manchester; Hybrid; GBP 35,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Car or car allowance

25 days annual leave + bank holidays

Company pension scheme

Life assurance

Employee Assistance Programme

Career development and training

Employee discount programs

Access to industry-leading products

Collaborative and inclusive work env

Job summary

Johnson Controls in Manchester is looking for a Service Sales Consultant to drive growth across our service and aftermarket portfolio by building strong relationships with medium-sized accounts. You will sell service agreements, PSAs, and Labour & Material services, helping customers maximise performance and longevity of systems.

You will engage managers and directors to identify needs, develop tailored proposals, and secure new opportunities while expanding existing accounts.

Qualifications

• Proven experience in field or service sales and account management.
• Track record of meeting or exceeding sales targets.
• Experience selling service solutions, maintenance contracts, or technical offerings.
• Ability to influence managers and directors with credibility.
• Strong communication, negotiation and presentation skills.
• Commercial awareness and customer-focused mindset.
• Ability to manage a territory and prioritise opportunities.
• Experience using CRM systems and sales forecasting tools.
• Full UK driving licence.

Responsibilities

• Develop and execute territory sales plans to hit targets.
• Identify and secure new service sales within accounts and prospects.
• Build relationships with managers, directors and stakeholders.
• Promote service agreements, PSAs, L&M services and installations.
• Lead meetings, site visits and solution presentations to propose offerings.
• Prepare quotations, proposals and commercial agreements.
• Maintain customer records and sales forecasts in CRM.
• Collaborate with operations, service delivery and technical teams.
• Monitor market activity and competitors to identify growth.
• Resolve issues and maintain long-term customer relationships.

Skills

Field sales

Service sales

Account management

Sales targets

Service solutions

Maintenance contracts

Decision maker influence

Communication

Negotiation

Presentation skills

Commercial awareness

Territory management

CRM systems

Sales forecasting

UK driving licence

Job description

Johnson Controls in Manchester is looking for a Service Sales Consultant to drive growth across our service and aftermarket portfolio by building strong relationships with medium-sized accounts. You will sell service agreements, PSAs, and Labour & Material services, helping customers maximise performance and longevity of systems.

You will engage managers and directors to identify needs, develop tailored proposals, and secure new opportunities while expanding existing accounts.