Service & Operations Coordinator: Scheduling & Support

Office Angels; Crawley; On-site; GBP 28,000; Full time

Job summary

A recruitment agency is looking for a Service Support Coordinator in Crawley. The role involves responding to customer inquiries, scheduling services, and communicating with clients. Applicants should possess strong customer service and organizational skills. Full-time office work is required with the possibility of occasional weekend duties. Compensation includes a starting salary of £28k plus a generous bonus and on-call payments. Excellent training and career advancement opportunities are also offered.

Benefits

Annual salary reviews

Competitive perks and bonuses

Training and development opportunities

Qualifications

• Strong organisational skills and attention to detail are essential.
• Experience with CRM systems is desirable but not essential.

Responsibilities

• Respond to incoming customer calls and log details accurately.
• Schedule services, upgrades, and planned maintenance.
• Communicate regularly with customers to keep them updated.

Skills

Excellent customer service and communication skills

Ability to work in a fast-paced environment

Strong organisational skills

Experience with CRM systems

Job description

A recruitment agency is looking for a Service Support Coordinator in Crawley. The role involves responding to customer inquiries, scheduling services, and communicating with clients. Applicants should possess strong customer service and organizational skills. Full-time office work is required with the possibility of occasional weekend duties. Compensation includes a starting salary of £28k plus a generous bonus and on-call payments. Excellent training and career advancement opportunities are also offered.