Service Manager - Supported Accommodation (Young People)

YOURRECRUIT LIMITED; Greater London; On-site; Confidential; Full time

Job summary

A leading recruitment agency is seeking a Service Manager – Supported Accommodation to lead two facilities for young people in South London. This permanent, full-time role requires a values-driven leader with experience in managing staff and services. Responsibilities include overseeing day-to-day operations, ensuring quality care, and maintaining compliance. The ideal candidate will have strong safeguarding knowledge and the ability to inspire a skilled team to achieve positive outcomes.

Qualifications

• Minimum Level 3 in Leadership for Health & Social Care required, Level 5 highly desirable.
• Proven experience managing or supervising services for young people essential.
• Strong safeguarding knowledge and ability to work with external agencies necessary.

Responsibilities

• Oversee supported accommodation services including staffing, safeguarding, and quality.
• Lead staff through supervision, appraisals, and training.
• Ensure high-quality support for young people to achieve positive outcomes.
• Build relationships with social workers, families, and partner agencies.

Skills

Leadership

Organisational skills

Communication skills

Safeguarding knowledge

Education

Minimum Level 3 in Leadership for Health & Social Care

Level 5 in Leadership for Health & Social Care (highly desirable)

Job description

Service Manager – Supported Accommodation (Young People)

Dual site, Permanent, Full time

Location: South London
Salary circa £38,000–£40,000 depending on experience

The Opportunity:

Our client is seeking an experienced and values-driven Service Manager – Supported Accommodation (Young People) to lead and manage supported accommodation services for young people. This is a senior, hands-on leadership role with real influence, ideal for someone passionate about delivering high-quality outcomes and building strong, stable teams.

Reporting to the Registered Manager for Supported Accommodation and working closely with Directors, you will have responsibility for the day-to-day leadership, safeguarding, quality, compliance and performance of two supported accommodation services in South London.

Tasks

This role would suit:

• An experienced Service Manager / Registered Manager.
• A Deputy Manager or Children’s Home Manager ready to step into a broader leadership role.
• A Supported Living or Semi-Independent Manager with strong safeguarding and people management skills.

Key Purpose of the Role:

• To lead supported accommodation services in line with our client’s ethos, Statement of Purpose and regulatory requirements.
• To ensure young people receive safe, consistent, high-quality support that enables positive outcomes.
• To inspire, develop and retain a skilled staff team.
• To ensure services are inspection ready, well governed and continuously improving.

What you will be responsible for day to day:

• Overall management of supported accommodation services, including staffing, safeguarding, quality, and compliance.
• Leading and developing staff through supervision, appraisals, and training.
• Ensuring robust support planning and outcomes for each young person.
• Building effective relationships with social workers, commissioners, families, and partner agencies.
• Managing rotas, resources, budgets, and health & safety.
• Contributing to service development, inspections, and organisational growth.
• Participating in the on-call rota.

Requirements

Qualifications & Experience:

• Minimum Level 3 in Leadership for Health & Social Care (Level 5 highly desirable).
• Proven experience managing or supervising services for young people.
• Strong safeguarding knowledge and confidence working with external agencies.
• Excellent leadership, organisational and communication skills.