Service Manager

Perfect Placement; Carlton Miniott; On-site; GBP 55,000 - 70,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Commercial Vehicle Service Manager for a dealership in Gloucester. This role involves coaching a team for excellent customer service, managing costs, and driving performance. Candidates should have prior experience in a managerial role, strong management skills, and a technical mindset. The position offers a competitive salary up to £55,000 with OTE exceeding £70,000, alongside various company benefits including training and career progression prospects.

Benefits

23 days of annual leave plus bank holidays

Workplace pension scheme

Employee wellness programme

Recognition rewards

Full training provided

Qualifications

• Previous working experience within a Service Manager capacity.
• Outstanding Management skills.
• Technically minded.
• Ability to execute without compromising service quality.

Responsibilities

• Coach the service team to deliver excellent customer service and mentor apprentices.
• Control cost management throughout the department.
• Be organized and able to think on your feet.
• Drive performance through innovative methods within the team.
• Focus on targets and drive the team of Service Professionals to success.

Skills

Customer Service orientation

Cost management

Organizational skills

Innovative thinking

Team leadership

Job description

Commercial Vehicle Service Manager required for our Client's multi-franchised approved Commercial Vehicle Dealership, based in the Gloucester area.

For your hard work for our Client you can expect a basic salary of up to £55,000, with OTE of £70,000.

The hours of work in this Commercial Vehicle Service Manager position are Monday to Friday, 08:00-18:00.

Benefits:

• Starting salary up to £55,000 per annum pending experience.
• Performance-related bonuses providing a £70,000+ uncapped annual on-target-earnings.
• 23 days of annual leave per year plus the 8 bank holidays.
• Workplace pension scheme.
• Additional company benefits include access to hundreds of practical, recreational and salary-sacrifice discounts, a staff wellness programme, and regular recognition rewards for staff.
• Full training provided, including IRTEC Inspection Accreditation and manufacturer-accredited technical development.
• Fantastic career prospects with a multi-award-winning dealer group operating for over 50+ years.

Responsibilities:

• Customer Service orientated who can coach the service team to deliver only the best Customer Service - including mentoring apprentices.
• Controlling cost management throughout the department.
• Organised and the ability to think on your feet.
• Innovative with the ability to think of new methods to drive performance through your team.
• Target focused and can drive a team of Service Professionals to success.

Requirements:

• Previous working experience within a Service Manager capacity.
• Outstanding Management skills.
• Technically minded.
• Ability to get things done without compromising on Service delivered.

If you are interested in hearing more, or wish to apply for this Commercial Vehicle Service Manager job; please send your CV to Sarena Abbott quoting the job reference number.

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