Service Manager

Pembrook Resourcing; Basildon; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading recruitment agency is seeking a Service Manager to join their busy aftersales team. The role involves overseeing the service team, ensuring top-notch customer service, and meeting financial objectives. Ideal candidates should be hands-on, effective communicators, and capable of negotiating effectively. This position offers an opportunity to grow within a financially secure and progressive organization that values talent.

Qualifications

• Hands-on and financially aware with leadership skills.
• Effective communicator with a keen eye for detail.
• Ability to negotiate at all levels.

Responsibilities

• Lead and manage the service team for performance.
• Ensure excellent customer service and financial targets are met.

Skills

Manage the service team

Liaise with other dealership managers

Keen eye for detail

Proactive nature

Job description

Service Manager

Pembrook Resourcing are currently recruiting on behalf of their client a service manager to join their busy aftersales team.

Role: The successful candidate will take leadership and management of the service team for this well-established centre. Key objective is to drive performance of the service department to ensure excellent customer service and all financial targets are achieved.

Individual: Hands‑on, financially aware, effective communicator, keen eye for detail, able to negotiate at all levels. Seeking to further career within a financially secure and progressive organisation that values and rewards talented people.

Key Skills:

• Manage the service team
• Liaise with other dealership managers
• Keen eye for detail
• Proactive nature

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