Service Management PA/Team Secretary

NHS; Rochford; On-site; GBP 22,000 - 26,000; Full time

Job summary

A regional healthcare provider is looking for a highly motivated Personal Assistant to join the Service Management Team. The role involves providing high-quality PA support and secretarial services to the Service Manager, including managing communications, attending meetings, and handling administrative duties. Ideal candidates will have strong organizational skills, prior NHS experience, and relevant qualifications. A supportive and flexible work environment is offered.

Benefits

NHS discounts for staff

Excellent Training facilities

Flexible working options

Qualifications

• Good written and spoken English.
• Experience working in a team environment.
• Previous experience in the NHS.

Responsibilities

• Provide full PA provision for the Service Manager.
• Attend and minute meetings as required.
• Manage communication for the Service Manager.

Skills

Organizational skills

Advanced IT skills

Teamwork

Knowledge of NHS procedures

Experience in Mental Health

Education

NVQ level 3 Business Administration

Recognised Medical Secretary Qualification

Good general education (Maths and English to GCSE)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Go back Essex Partnership University NHS Foundation Trust

Service Management PA/Team Secretary

The closing date is 02 October 2025

Inpatient Mental Health Services are pleased to offer an exciting opportunity for an individual to join our team as Personal Assistant (PA) to the Service Manager and Secretary to wider Service Management Team.

We are seeking an experienced, reliable and highly motivated PA/Secretary to work within the busy management area of our Inpatient & Urgent Care Services. You will need to have proven organisational skills and be committed to provide high-quality PA and Secretarial support.

This is an exciting opportunity to work within a busy area of the NHS and is an important role working as part of a Management team with a friendly atmosphere and strong work ethic.

Main duties of the job

As PA to the Service Manager, you will be required to provide a full and comprehensive service, the complexities of which require a high degree of organisational skills, particularly in diary and time management. Effective diary management will require the post holder to organise meetings as required which will involve liaison with a wide number of both internal and external stakeholders. Mailbox management is also a key part of the role.

As Secretary to the Service Management Team, you will be required to provide support in organising meetings (including HR hearings and meetings of a confidential nature taking notes/actions as requested) as well as providing support for administration services including recruitment and placing orders.

You will need to have the ability to work under pressure and although a key part of the team, on your own initiative.

About us

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;

• Season Ticket Loans
• NHS discounts for staff
• Excellent Training facilities and opportunities
• Buying and Selling annual leave scheme
• The opportunity to work bank shifts and expand knowledge and experience in other areas
• Salary Sacrifice schemes including lease cars and Cycle to Work
• Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

Job responsibilities

The post holder will:

• Provide a full PA provision for the Service Manager.
• Provide a full and confidential secretarial and administrative service to the Service Management Team.
• Provide a first point of contact for internal and external queries, answering them where possible and otherwise signposting them to the appropriate department.
• Attend and minute meetings as required and be responsible for the typing and presentation of reports and minutes in accordance with the required format.
• Manage the communication, to and from, the Service Manager and Service Management Team and across all Directorates ensuring that all matters are prioritised appropriately.
• Ensure that there is an efficient electronic and manual filing and retrieval system in operation with a functioning brought forward system.
• Take lead responsibility for organising workshops and other functions as directed. This will require communication with all attendees, booking venues, organising catering, attendance on the day and note taking and typing from the day.
• Prepare and co-ordinate papers, presentations and agendas for meetings. Attend and minute meetings if required and transcribe minutes ensuring follow up action is taken for specific pieces of work/committees.
• Assist with budget management by coding and checking expenditure in accordance with standing financial instructions.
• Assist in the local induction of other members of staff within the Directorate as required. To support the recruitment, induction and supervision of other administrative staff where appropriate and as required.
• Cover within the Directorate PA/Secretarial team as required.

Person Specification

Education/Qualification

• Good written and spoken English
• NVQ level 3 Business Administration and /or equivalent experience or qualification (e.g. RSA 3).
• Recognised Medical Secretary Qualification/AMSPAR
• Good general education with Maths and English to GCSE standard or equivalent

Knowledge

• Knowledge of a full range of secretarial and administration procedures
• Advanced IT skills i.e. Word/Excel and PowerPoint and Outlook

Skills

• Experience of working within a team environment
• Previous experience of working in the NHS
• Experience of working in the Mental Health environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Essex Partnership University NHS Foundation Trust